Saturday, April 25, 2009

The biggest eBay nightmare we have ever encountered! Enjoy reading!

The Love Of My Life sells various things on eBay, he has bought and sold on eBay for the past 5 years (approx). He's not a newbie..but this is a first..What you are about to read is the worst transaction in the history of eBay transactions for him!

Keeping in mind that my boyfriend is the Seller and the item being conversed about sold for $26.00 USD, my boyfriend making a whopping $11.00 on the sale...

And, its not over, we fully expect this "FREAK" to dispute with PayPal and possibly claim the item was destroyed either in shipping or prior to...

But one valuable lesson to learn if you ever buy and sell from eBay is to check out the seller/buyer, look for feedback left to or from seller/buyer...

My boyfriend has been a power seller off and on for years and he has VERY LITTLE negative feedback, he takes great pride in his work with packing, shipping, and explicitly following instructions from seller/buyer...

And, keep in mind, my boyfriend being the seller, can not leave negative feedback for the buyer...even when the buyer is totally insane!



Dear Seller
,

I do hope this will be well packed to protect the original box and to assure a safe delivery as I would hate to have it arrive damaged! This is being sent as a GIFT so PLEASE do not include any paperwork with it i.e. invoice etc.
Would you also please obtain a Proof Of Deliver from the post office, for the 65 cents it costs it is worth it for your protection and mine!
Please message me on EBAY with the POD # when it has been shipped.
Could you please hold on to it for a day or two as I want to make sure he will be home when it arrives.
Thanks :)


Dear Buyer,

What is the address you want it shipped too?
I assume it is different from your Paypal address?
Thanks,
Seller


Dear Seller,

The confirmed address on the PayPal payment is the correct address...


Dear Buyer,

Item was shipped after waiting 2 days as per your request



Dear Seller,

Pleas confirm this hasn't been shipped yet!!


Dear Seller,

They're not home yet... please don't ship this yet!! Only a couple more days.
Thanks


Dear Buyer,

Hello, after the sale you made many specific requests/instructions, delivery confirmation request, packing and shipping instructions etc, I was willing to work with you on this, even though it is outside of the normal routine of how I ship etc, then you requested I wait a ~couple~ of days. I complied with that as well. The item shipped this afternoon, a couple days after you made this request. I believe as a seller I have complied to the letter with all your requests. Hope this does not cause any problem for you shipping it today.




Dear Seller,

Outide the norm?? The NORM is that by PayPal rules YOU ae required to supply online tracking!! That is the POD I requested. I asked you to hold on to it until theyt were home. The NORM would have been to either wait for the go ahead from me or for you to write and ask if it was ok to ship!! You have done me NO favors!! YES this does cause me problems as you might ave expected from my last meesage to you and my feedback will reflect it!!!


Dear Buyer,

Ultimately, and ongoing, I'm not going to argue with you, with that said.. You obviously, completely misread the tone of my last message, either that or perhaps you are just reactionary and an angry person in general....I believe, I read the tone of YOUR last message loud and clear.. of course POD is a standard and FYI, does not cost extra for me as you suggested, but, that was not what I was referring too. You did NOT ask me to hold your package until you told me to ship it... here is the verbatim quote from your message ~Could you please hold on to it for a day or two as I want to make sure he will be home when it arrives.~....look it up in your message history! This LITERALLY tells me delay shipping for a day or 2 and ship it then...not wait until I'm told, by you, they are home, before shipping it!. I deduced, from your wording, that you knew the date they would be home and calculated that delaying it by 2 days would work perfectly.. I did just that, I waited 2 days and made a special trip with your one package.. This IS and was a favor to you! And most definitely outside of the norm for me as I drove many miles to the nearest post office. I normally take ALL of them at one time and am done with it, instead of shipping one at a time as was the case here.. in the future, I would suggest making any and all special arrangements with sellers before you buy, leave me a negative if you feel it is warranted, that is your choice, but, leaving me a negative because you are unable to articulate your request with the correct and precise wording is unfair. Again, I have upheld my end of this transaction to the letter, I did everything within my obligation to you as a seller and more, per YOUR request! And, whether you are capable of grasping this concept or not..In the truest sense of the word, I most definitely did you a favor


Dear Seller,

Your rhetoric is unimpressive and is actually quite childish. As for my feedback being fair in your opinion in inconsequential to me and maybe you need to learn that some things in life and especially on eBay are UNFAIR!! Perhaps you should take it up with eBay and their infinite wisdom in making feedback one way!!
Angry? Generally speaking I am a happy-go-lucky kind f person, but what does irk me is STUPIDITY and people like yourself who go through life blaming others for your own shortcomings. Nowhere in your listing does it say ?I only go to the post office when I have more than box to take? How you run your business is your own problem. As for things being in the truest sense of the word, I refuse to play semantics with you as that is all it is. Had you had any common sense, then instead of going so many miles to bring my one parcel, you could have simply sent a message asking if it was OK to ship it. Oh my what a novel idea COMMINUCATION rather than making your own assumptions ba (message cuts off here)


Dear Buyer,

Your responses never cease to amaze me, you have given me no choice...I must respond one more time! :-) look, you are the definition of a sellers nightmare, I followed your poorly communicated, post sale, extensive, laundry list of requests as it was worded.
But, enough about that, I must set the record straight. I owe you an apology
now, I can clearly see from your response that I was mistaken about 2 things, you are indeed a ~happy go lucky~ person! I see this now!... and life and eBay is not fair (so misguided I was before this morning!).. eBay has given you power and stripped me of mine! (feedback wise)..Pointing this obvious fact out to me must make you feel awesome! You really stuck it to me with that line! Kudos! Occasions like this deserve some defense for the seller. But, I digress.
I also must apologize for ~irking~ you with my profound stupidity, fact is, I'm dumb as a rock!
It amazes me that I can find this computer, much less turn it on and actually type into it, I must admit it does take me awhile to do this as I'm a childish, poor communicator and one who makes crazy, wild, off-handed, assumptions.. The latter of these 2 traits makes for lots of extra text to type. My lack of common sense is also a factor!
So please, skip over to your computer, in the ~devil may care~ way, as I imagine someone as ~happy go lucky~ as yourself doing and leave my much deserved negative feedback, the power you will feel when you write this horrible wrong i have done to you will be exhilarating! I mean really let me have it, Don't hold back at all, in 56 characters or less this will be your time to bring swift justice to a dumb, childish and poorly communicating, assuming person like myself!, In fact look at it like this... you will be vindicating all ~happy go lucky~ intelligent, great communicators as you type in that venomous 56 character phrase summing up your injustice at the hands of the likes of me!..So be quick about it! Please, get to it, I insist you to leave it today!


End of e-mails thus far....


Also, the whopping $11.00 he made off of this product doesn't include the time he puts into driving around to various estate sales looking for items such as this, waiting in line to pay for the item he finds, listing the item, packing/shipping, gas to and from the post-office, standing in line at the post office and dealing with the insanity of all this along with getting a (because we know its coming because he said so) negative mark on his record with eBay!

Watch out for FREAKS on eBay!

kT

17 comments:

  1. OMG! How I identify with your boyfriend and his nightmare buyer.

    I have been having more and more "nightmare" buyers, as time goes on. As more and more buyers find out how EASY it is to STEAL from sellers by lying to Ebay and/or Paypal, there WILL be more and more bad selling experiences for us all.

    It is absolutely ridiculous that Ebay treats their CUSTOMER...the SELLER..with such disrespect and distain, while treating EVERY buyer as if they were perfect and beyond reproach.

    I have been selling on Ebay for over TEN years. I have conducted over 4000 transactions...about 2/3 selling and the rest buying. So, I have spent time on BOTH sides of the transaction. I can honestly say that the buyer now has the upper hand.

    I hope that Ebay crashes and burns while I am still around to see it. They have become nothing but a PIMP with their sellers as the prostitutes who do all the work and give their hard earned profit to Ebay.

    The worst part is that, while Ebay was never *perfect*, it USED to be a FAIR place to sell your unwanted items. It has gone downhill SO badly and SO quickly, it is sickening.

    ReplyDelete
  2. stephsten (http://stephsten.wordpress.com/) has left a new comment on your post "The biggest eBay nightmare we have ever encountere...":

    OMG! How I identify with your boyfriend and his nightmare buyer.

    I have been having more and more "nightmare" buyers, as time goes on. As more and more buyers find out how EASY it is to STEAL from sellers by lying to Ebay and/or Paypal, there WILL be more and more bad selling experiences for us all.

    It is absolutely ridiculous that Ebay treats their CUSTOMER...the SELLER..with such disrespect and distain, while treating EVERY buyer as if they were perfect and beyond reproach.

    I have been selling on Ebay for over TEN years. I have conducted over 4000 transactions...about 2/3 selling and the rest buying. So, I have spent time on BOTH sides of the transaction. I can honestly say that the buyer now has the upper hand.

    I hope that Ebay crashes and burns while I am still around to see it. They have become nothing but a PIMP with their sellers as the prostitutes who do all the work and give their hard earned profit to Ebay.

    The worst part is that, while Ebay was never *perfect*, it USED to be a FAIR place to sell your unwanted items. It has gone downhill SO badly and SO quickly, it is sickening.

    ReplyDelete
  3. nice post, keep posting good ones

    ReplyDelete
  4. I have bern selling for 14 years
    I had a guy e-mail me many times to get a better price on something after he bought it
    He threatened to file a case if I did not comply. I had the e-mails so I told him go for it. Even so, eBay believed his lies with no proof and sided with him Disgusting! They know they csn scam, lie, snd steal and eBay will back them ip. We can't even leave s neutral feedback.

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  16. Julie UK.14:20

    13 Years of having to deal with these idiots myself - ebay should introduce an IQ test before you can join. Fabulous reply's from the seller!! Made my day!

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  17. Anonymous17:53

    Wow.. for some reason these people do not even take into consideration the seller.

    If i buy something from a shop and request a change, a refund or some support i am apologetic. I know it takes the seller time and money, and i do not wish to bother people.

    But some customers... they think they are owed the world.

    Some idiot said the customer is always right, and now customers have a big chip on their shoulders.

    If the tiniest thing goes wrong, aggression is the instant response.

    And eBay - What a joke.

    I have just stopped selling on ebay.. never again.

    ReplyDelete